lacomputers.blogg.se - Dameware remote support service not starting

Licensing model for this software is the worst. There are so many other vendors with much better software that cost a lot less.

There are no benefits to this software anymore. Survey does not work, IE or FireFox you cannot click on the stars, kinda speaks to the software. You have to take a few extra steps to force the lower resolution perspective, which, although isn't all that often we run into it, it is annoying that we have to disconnect from the session to apply those changes and then log back in. It does seem to have issues with screen resolution on newer monitors/monitors that high higher resolution such as 2k. Love that it allows me to see from the customers perspective while still having access to the admin token if needed for elevated action.

I use this program daily, and would not be able to get done what I need to do without it. Am able to get a session started with in a few seconds of opening the application. The chat feature while you are doing a session is also fantastic especially if phone calls are not an option. It lets me get my daily job done, let's me fix issues my users are having without having to go all over campus to track down each user, which means I can get more done in a day. Over all, my experience with DameWare has been great.

Have you used Dameware and would like to share your experience with others?.

This is very dictatorial and heavy-handed, and it makes no sense."

icon "My authentication methods for access to my computers is my business.

icon "There are times that it can be sluggish, or through random errors out when installing the service for the first time, but most of the time that has to do with the computer and not the software.".

Even when not at our own desks it allows ease of access to others."

icon "The ease of use is the best part is will connect to even to any pc on our domain, and allows us to chat with and see all screens.

icon "Connecting to a computer for remote support without needing interaction from the end user is the best part of Dameware.".

icon "I like integration Dameware with Active Directory, functionality and simplicity.".

232 Reviews 5 148 4 67 3 13 2 2 1 1 4.5 Ease-of-use out of 5 4 Customer Support out of 5 4.5 Value for money out of 5 4.5 Functionality out of 5